General Shipping Info
Your order is ready to be shipped in 2-3 business days if it's in stock.
If you want to order an item not in stock, it will be ready to ship in 10-14 business days. Each batch of my work has two-three weeks of production cycle.
Depending on where you are, a shipping company may vary. If you are in Canada or the USA, Canada post is the most likable company I use from where I am.
Feel free to contact me for the further information to
Production / Care
I aim to work in small batches for quality of my work. All the ingredients from clays to glazes are studio-made from scratch with my finger tips.
Since each piece is one of a kind, each batch may not result the same, and minor variations exist from photos as well. But I make sure what you are getting is equally beautiful at all times.
Each batch has 2-3 weeks production cycle if you want to order an item not in stock.
*Use / Care
Fine cares are recommended as a ceramic product. It will help your favourite item to last decades. Meaning, avoid no sudden change of temperatures and drops. Although most stonewares are dishwasher and microwave safe, they may reduce the lifespan.
Especially the unglazed pieces need to be cleaned and dried completely between uses. Although unglazed pieces are %90-97 sealed so still capable of holding wet food, not suitable for liquid foods.
*In case of returns:
-Contact within: 3 days of delivery
-Ship items back within: 7 days of delivery
*Because of the nature of handmade items, unless they arrive damaged or defective, I can't accept returns for:
-Custom or personalized orders
-Items on sales
-Intimate items (cup, mug, spoon etc. for health/hygiene reasons)
*Conditions of return:
-Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.